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© 2023 by TENACITAT

 

CONTACT

If you have any questions or complaints, want to know when something will be available or want to drop us a line about anything else, simply fill out the form below or email us at info@tenacitat.com

DELIVERY

UK orders will be dispatched within 1-2 days and will arrive 3-5 working days after dispatch.

For International orders, dispatch will also take place within 1-2 days and will arrive within 7-10 business after dispatch.

REFUND POLICY

Wrong size? Something wrong with your order?
We're sorry your order has been anything less than seamless and smooth. We're here to help fix that.

Refunds and Exchanges

- If you would like to refund or exchange your order, simply send us an email at info@tenacitat.com and we will provide you with further instructions for returning the items. 

- Please note however, that you must email us within 7 days of receiving the item and the item must be placed back in the mail within 10 days of receipt. All items that require a refund/exchange must be in resale condition. 

- Any item returned in non-resale condition will not be eligible for a refund or exchange and may only warrant store credit.

- Shipping costs for returns will need to be covered by the buyer, however, if there has been a fault on our part we will happily reimburse you for such costs.

- Should you be eligible for a refund/exchange, rest assured that we will try our very best to process your request asap xx